Last Updated: February 2026
By accessing or using GigsGenius ("Platform"), operated by GigsGenius Nexus Private Limited, you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.
GigsGenius is a no-bidding freelancing platform that uses smart matching algorithms to connect clients with freelancers. Unlike traditional platforms, freelancers do not bid on projects; instead, our system matches them based on skills, experience, and availability.
Users must provide accurate information during registration. You are responsible for maintaining the security of your account credentials. Account sharing is prohibited. Each individual or business must operate under a single account.
Users must maintain professional conduct. Harassment, spam, or fraudulent behavior will result in account suspension. Sharing of personal contact information (email, phone, social profiles) within chats is restricted to discourage off-platform deals. The blocking system allows users to prevent unwanted interactions.
Clients and Freelancers are jointly responsible for defining and mutually agreeing upon the project scope before work commences. A well-defined scope should specify, where applicable: deliverables, timelines, revision rounds, technology stack, deployment requirements, ongoing maintenance, support obligations, third-party services relied upon, and any exclusions.
GigsGenius strongly recommends that all such scope agreements — including any subsequent amendments — be documented in writing through the platform's in-built messaging system, so a verifiable record exists in the event of a dispute.
All third-party costs and project-related expenses required to complete the agreed scope of work shall be borne by the Client, unless the parties have expressly agreed otherwise in writing on the platform. Such expenses include, but are not limited to:
Freelancers must disclose expected third-party costs to the Client upfront and obtain written approval before incurring them on the Client's behalf.
Payment Flow. Client-side payments are collected via Razorpay. A Payment Processing Fee is charged over and above the milestone amount — 4% for Indian clients paying in INR and 6% for international clients paying in any other currency. On successful client approval, 90% of the milestone amount is released to the Freelancer's bank account and 10% is retained by GigsGenius as platform commission. Applicable TDS is deducted and reported as required by Indian law.
Foreign Exchange (FX) Pass-Through. When a Client pays in a non-INR currency, the payment gateway (Razorpay) converts the amount to INR at its own settlement rate before crediting GigsGenius. The Freelancer is paid in INR using the exact same rate the payment gateway used — GigsGenius does not add any FX markup, spread, or hidden conversion fee. The applicable rate and INR figure are recorded on every relevant Payment Receipt for transparency. Where the gateway's actual settlement rate is not available at the time of payout (rare — e.g., pre-settlement funding hold-ups), GigsGenius may temporarily use a live mid-market reference rate; the receipt clearly indicates which of the two was applied.
All financial matters — platform fees, refunds, cancellations, and dispute resolution — are governed in detail by our Payments, Refunds & Disputes Policy.
The work product created by freelancers belongs to the client upon successful payment, unless otherwise agreed in the milestone agreement. The GigsGenius brand, logo, and platform technology remain the exclusive property of GigsGenius Nexus Private Limited.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or harm the integrity of the Platform. Users may also voluntarily close their accounts via Profile settings.
GigsGenius acts solely as a marketplace connecting Clients and Freelancers. GigsGenius is not a party to the underlying service agreement between them and shall not be responsible for any disputes arising from:
Our role and liability are strictly limited to the Milestone Payment Protection system described in the Payments, Refunds & Disputes Policy. For matters outside that scope, the parties agree to resolve disputes between themselves, using platform records (messages, uploaded files, milestone history) as the primary source of evidence.
These Terms are governed by the laws of India. Disputes will be subject to the exclusive jurisdiction of the courts at Lucknow, Uttar Pradesh.
We may update these Terms from time to time. Material changes will be notified via email and the platform homepage. Continued use of the Platform after changes constitutes acceptance.
For any questions about these Terms, reach out to support@gigsgenius.com.