Last Updated: February 2026
GigsGenius uses a milestone-based workflow to structure every project. Each agreement is broken into clear milestones with defined deliverables, due dates, and payment amounts that both parties agree on before work begins.
Step 1: Client and freelancer agree on milestones — deliverables, due dates, and payment amounts.
Step 2: Client funds each milestone to GigsGenius through Razorpay. Funds are held under our Milestone Payment Protection.
Step 3: Freelancer completes the agreed work and submits it for client review.
Step 4: Client approves the submitted work and authorizes release of payment.
Step 5: Payment (90% of milestone amount) is released by GigsGenius to the freelancer after approval. The remaining 10% is the platform commission.
The final milestone's due date must match the project's due date. The total of all milestone amounts must fall within the budget range posted by the client when creating the job. These constraints are enforced automatically when creating or editing agreements.
Milestone amounts and due dates can be modified by mutual agreement of both parties before the milestone is funded. After funding, modifications require explicit consent from both client and freelancer through the platform.
All financial matters — platform fees, refunds, cancellations, and dispute resolution — are governed by our Payments, Refunds & Disputes Policy.